Richard Wygand wanted a new phone and went for the Samsung Galaxy S4. Now, this story would not be remarkable if he used the phone happily ever after. However, that is not what happened, is Galaxy S4 got burnt whilst he was charging it one day and to educate other users, he put up the following YouTube video to inform form of the potential dangers...
Thereafter, he does make a formal complaint to Samsung about his burnt phone and Samsung do reply and agree to replace the phone but on the condition that he takes down the video about his burnt phone and agrees to their terms.
Richard not completely done on this matter, makes another video explaining Samsung's response to him. Watch that video next...
Well, Nokia got to know about this controversy and made an offer of a Lumia to Richard Wygand. View the snapshot of the tweets:
You can read the full letter from Samsung to Richard here.
So what do you think? Should Richard accept Nokia's offer?
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